iPad has graduated from high-tech gadget to full-blown business tool. From single-owner brick-and-mortar shop-keepers to Fortune 100 businesses, everyone is integrating iPads into core business operations. For example, retail bakery shop Specialty’s now use iPads as ordering kiosks. The store has a custom app that is pre-loaded on the iPad, each unit a specific mount that is tilted for best visibility and access, and locked down for theft protection. Customers walk up, select their menu items and swipe with a credit card - presto - order sent. For additional efficiency, the app has a built-in feature that will remember previous orders if the same credit card is used for fast re-ordering customers.
Now the dilemma is how do retail, medical or other industries manage the deployment and maintenance of iPads -- basically creating a “iPad fleet management” problem.
There are some common use cases for the Apple Configurator:
● Corporate distribution of iOS devices (iPad/iPhone) with built in configurations (i.e., internal apps such as custom. ipa files, VPN, WiFi, MDM initialization, etc.).
● Fixed Kiosk-style use for businesses that need a single application for customers to use (note: would require Supervision mode, more on this later)
●Leased style distribution,handed out for a set period of time but intended to be re-used later
Mikhael Felker is an IT pro who has worked in Defense, Healthcare, High-Tech and Non-Profits. He teaches, writes, and speaks at numerous Southern California venues about technology.
See here to check out all his Tom's IT Pro articles.
Check Out These Related IT Videos