Credit: ShutterstockUnified Communications (UC) brings together multiple applications, such as email, instant messaging and IP telephony, as well as audio and video conferencing, under one umbrella. In today's globally dispersed world, demand for UC certifications is growing.
The need for today's organizations to share information, along with the proliferation of high-speed broadband connections, has driven the global unified communications market for several years. UC streamlines communications so that geologically dispersed employees can interact digitally as if they're in the same office, even if they're thousands of miles apart.
Centralized administration also makes UC popular with IT managers because of the reduced time and effort needed to support and secure corporate communications of all kinds. Because of the need for specialized skills to make large-scale UC implementations run at their best, the top UC vendors offer certifications as a measure of workforce quality.
As far as salaries go, SimplyHired lists $100,000 as the average salary for a UC engineer role. This is up by $11,000 from a year ago, when the site reported average earnings of $89,000 for the same role. Glassdoor lists UC salaries as high as $169,000 for senior and UC engineer positions.
We dug into various job boards to see exactly how many UC jobs are available, specifically targeting jobs that require our top five certifications: Avaya ACSS, CCIE Collaboration, CCNP Collaboration, IBM Sametime and MCSE: Communication (based on Microsoft Skype for Business).
Job Board Search Results
With new UC technologies continually coming to market, unified communications offers interesting and in-demand job opportunities as companies labor to improve communication and collaboration. However, it's not an easy career path. Unified communications roles require knowledge of a number of IT areas and technical disciplines. As a result, earning UC certifications often requires multiple exams and credentials.
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- Top 5 Unified Communications Certs
- Avaya Certified Solution Specialist (ACSS)
- Cisco Certified Internetwork Expert (CCIE) Collaboration
- Cisco Certified Network Professional (CCNP) Collaboration
- IBM Certified System Administrator: Sametime V9.0
- Microsoft Certified Solutions Expert (MCSE): Communication
- Beyond The Top 5: More UC Certs