ACMT: Apple Certified Macintosh Technician

Best Computer Hardware Certifications for 2014
By , Kim Lindros

Given the extreme popularity of Apple products and platforms nowadays, and increasing penetration of Macintosh computers into homes and businesses of all scales, there's increasing demand for Mac-savvy technicians to go along with this craze. 

The Apple Certified Macintosh Technician, or ACMT, credential offers a gateway into a variety of Apple hardware-related certifications. Apple uses this curriculum internally to train its own in-house support technicians and Apple Store employees, and its authorized service and repair partners as well. The ACMT curriculum seeks to verify candidates' ability to conduct basic troubleshooting and repair on a variety of Apple platforms, including desktop and portable systems, such as iMac, MacBook Pro, and MacBook Air. 

The two required exams focus on identifying and fixing common OS X problems and issues, and on using a variety of Apple Service and Support products and practices to diagnose and repair Apple hardware. ACMT certification verifies skills and knowledge that may be relevant to certain employers, such as Apple resellers or self-supporting operations such as school systems, colleges, or universities. 

Apple takes its hardware certification seriously, as evidenced by its requirement for annual recertification for ACMT holders. Given the relentless pace of hardware change and innovation, this involves real interest and dedication to keep up with the technology, and shoulder an annual $300 exam expense. (On that note, you should expect to see the ACMT updated for OS X Mavericks relatively soon, given that it was released in October 2013.) Normally, you'd only have to pick up this expense to demonstrate your skills and knowledge to an interested employer. Since they'll either be required or happy to have you stay current, you'll find that most positions that require ACMT credentials will also absorb their ongoing costs, and sometimes training costs as well.

Apple traditionally has required all certification holders to recertify annually but changed its policy in June 2013, which means ACMT certifications do not expire.

Table 2: Apple Certified Macintosh Technician (ACMT)  

Certification Name 

Apple Certified Macintosh Technician (ACMT)

Certification is valid for one year. Persons employed by Apple Authorized Service Providers (AASP) or Self Servicing Account (SSA) are required to recertify annually. 

Prerequisites/Required Courses 

Training is recommended, but not required

Number of Exams 

2 exams (number of questions vary, time is typically under 2 hours):

  • Mac Service Certification Exam #9L0-011
  • Mac OS X v10.9 Mavericks Troubleshooting Exam #9L0-065

Tests are administered by Pearson VUE at pearsonvue.com/apple. You must possess an Apple Tech ID number before you can take ACMT exams (apply for an Apple ID). 

Cost per Exam 

$150 USD 

URL 

Self-study Materials 

Candidates may purchase AppleCare Technician Training for $299 USD. It entitles candidates to a year's online access to the same self-paced training curriculum that Apple provides to its own Apple Authorized Service Providers, or AASPs. For more info, see www.apple.com/support/products/enterprise/help.html.

Apple also offers two- and five-day instructor-led training courses to prepare for the ACMT. For more info contact an Apple Authorized Training Center at support.apple.com/kb/HT3449

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