Given the popularity of Apple products and platforms nowadays, and the use of Macintosh computers in homes and businesses of all scales, there's also demand for Mac-savvy technicians to support these systems.
The Apple Certified Macintosh Technician (ACMT) credential offers a gateway into a variety of Apple hardware-related certifications. Apple uses this curriculum internally to train its own in-house support technicians and Apple Store employees, and its authorized service and repair partners as well. The ACMT curriculum seeks to verify candidates' ability to conduct basic troubleshooting and repair on a variety of Apple platforms, including desktop and portable systems, such as iMac, MacBook Pro and MacBook Air.
The two required exams focus on identifying and fixing common OS X problems and issues, and on using a variety of Apple Service and Support products and practices to diagnose and repair Apple hardware. ACMT certification verifies skills and knowledge that may be relevant to certain employers, such as Apple resellers or self-supporting operations such as school systems, colleges or universities.
The ACMT is a permanent credential and does not require annual recertification. However, as new products are added to the Apple portfolio, technicians may be required to obtain special training and pass exams on products that require special handling. For those products, passing the associated exams would be required to obtain service parts. Product specific exams ensure that Apple technicians maintain the high quality for which they're known.
Individuals who want to become certified to troubleshoot and repair Mac computers need to pass a different set of exams. Visit the ACMT 2016 page for all of the details.
ACMT Facts & Figures
|Certification Name||Apple Certified Macintosh Technician (ACMT)|
|Prerequisites & Required Courses||AppleCare Technician Training recommended|
|Number of Exams||Two exams (number of questions vary, time is typically under two hours):|
• Mac Service Certification Exam (9L0-012)
• OS X Yosemite 10.10 Troubleshooting Exam (9L0-066)
Tests administered by Pearson VUE. Apple Tech ID number required (apply for an Apple ID)
|Cost per Exam||$150 each|
|Self-Study Materials||AppleCare Technician Training, $299|
Apple also offers 2- and 5-day instructor-led training courses to prepare for the ACMT: Apple Authorized Training Center