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VMware Workspace One: What You Need to Know

By - Source: Toms IT Pro

VMware Workspace One design provides business users with the ideal end-user computing (EUC) solution. Now the mix of virtualization, mobile device management and security solutions is getting an upgrade.

Workspace One may seem like something built from the ground up, but in reality its look and feel comes from an amalgamation of pre-existing VMware products, including Horizon (virtual desktop and virtual app delivery), Identity Manager (SSO), AirWatch (EMM expertise, and most likely the newest piece to the Workspace One puzzle, the Workspace One App (UX).

MORE: VMware Certification Guide: Overview and Career Paths

Slated for general availability later this quarter, new additions to Workspace One you need to know about include:

Self Service Password Reset

Employees (FTEs, PTEs and contractors) can now reset their own passwords from within Workspace One, which should lessen administrative overhead. It should save time spent with back and forth phone calls, email writing and verification processes that add up across the workday. It should also save money by not using IT professionals’ and end-users’ valuable time to trouble shoot and verify simple password problems.

Continuous Access Policies

One of Workspace One’s key feature sets are based on the concept of Conditional Access, which enforces how and when applications are used based on the states of the end user (a.k.a. Identity Rules) and the device (a.k.a. Device Posture). For example, conditional access looks at authentication factors affecting the end user, and data from their session information, while at the same time, confirming the user’s device’s state, like whether it’s a managed or jail broken device, its location, and the kind of apps it uses.

VMware added new continuous access policies that prevents applications from working if a device fails certain compliance tests. In relation to locality, if a device falls out of site’s beacon range, applications could be configured to respond in several ways, including being blocked from use, or just be completely removed.

Internally Developed Mobile Applications

Sometimes off-the-shelf products just don’t pass muster, especially for very specific industries. As a result, companies invest in developing their own apps and applications because they need specific features that aren’t available in retail and vendor-developed solutions. VMware now lets companies distribute their own applications through the Workspace One App catalog. By eliminating the requirement to load these apps into public stores, these proprietary applications can be installed and launched off of unmanaged mobile devices, saving time and money.

“If This, Then That” (ITTT) Extended

As part of the already mentioned policy-based Conditional Access feature in Workspace One, VMware now includes conditions like location, beacon perimeter, jailbreak status and pin strength to its “if this, then that” logic engine. The enhancement to ITTT is especially critical for industries that are regulated and must comply to laws and standards like HIPAA for healthcare, and PCI-DSS for the credit card industry.

If the newly added ITTT conditions are met, such as leaving a specific perimeter or jailbreaking a phone, Workspace One is now able to respond to these actions, preventing the possible loss of sensitive personal or corporate data. 

Web App Password Form Fill

Nobody likes complexity, so making Workspace One consumer-simple is important, especially if you need buy-in from the user community. VMware’s inclusion of its Identity Manager product already enhances the user experience by using single sign-on (SSO), and not forcing the repeated action of putting in a username and password in order to use a managed application.

To extend SSO to non-standards-based web pages, admins can now “teach” Workspace One and its browser extension where to inject stored credentials within the app. Even though this isn’t a major feature, for many users, especially the technically challenged ones, Password Form Fill could prove to be worth quite a few brownie points.

For more information about Workspace One, be sure to the visit the VMware website.